|
Shared Ride, Curb to Curb, Public
Transportation Bus Services of the Isabella County Transportation
Commission
Plan Your Trip
Try to reserve your ride as far in advance as possible, and have all
your information ready when you call. Pick-up and drop-off
addresses and the time you need to arrive are vital
information.
We call this information the 3 Ws:
- Where you will be
picked up
- Where you are
going
- When you need to
be there, or when you can leave
24 hours advance reservations in Mt. Pleasant and
Union Township are appreciated, however, county residents may want
to reserve their earlier, especially for weekend service.
Out of County Fares
Travel to or from a destination outside Isabella
County requires the following fares; Regular=$4.00, Youth=$3.00, and
Special (Seniors and persons with a disability=$2.00. ICTC
punch-passes may be used for out-of county fares, but require two
punches per one-way ride.
County Service Requires Extra Planning
If you live in the townships outside Mt. Pleasant and Union
Township, the best service will be provided with some advance
planning.
Weekdays ICTC makes trips to each area of the
county every few hours. The service is spread throughout the day to
meet the needs of the greatest number of customers. Saturday
and Sunday county service is very limited and must be arranged in
advance.
Special Events or Occasions
If
you or your organization have a special event,
let ICTC work for you. ICTC has developed many ways to assist in
your transportation planning. ICTC point-to-point service can move
just a few or a large group in a safe and efficient manner.
Passengers with mobility impairment or using wheelchairs or electric
carts can be easily accommodated with our fleet of lift-equipped and
low-floor buses.
Please Be Ready
Please be
ready and watching for our arrival.
ICTC makes every effort to arrive as close to the time we had asked
you to be ready and watching, but that time is not a
guaranteed arrival time. It could be several minutes before
or after the time suggested by our dispatchers.
The time given to all passengers is the time to be prepared to ride,
so that ICTC shared-ride service can get everyone picked up and to
their destination by their desired arrival time.
ICTC Cares for Kids
ICTC is committed to providing safe and reliable transportation for
children. You can help us meet that commitment.
Make sure that you inform ICTC about any changes in
your child's service. You must contact ICTC if you want
your child to ride to or from school or day-care. Do not
assume that your child can board an ICTC bus without prior
authorization. Please be sure to call ICTC, and the
school or day care, with any changes or cancellation for your child's
bus service.
ICTC requires that an adult take charge of young children when
boarding the bus and when being dropped off at their destination,
and that children are well behaved while on the bus.
Why Do You Ask for My Phone Number
The person answering may ask for your phone number when setting up a
ride. This is for potential emergency needs, not to
notify you when the bus arrives. Those answering phones do not
always have the time to call you when the bus arrives. It is
your responsibility to be ready and watching. Although we
occasionally do call as a customer courtesy, it should not
be counted on as a way to be aware that your bus has arrived.
Have the Correct Fare
Please pay when boarding the bus. Drivers do not carry change. For
your convenience, the ICTC also has transit passes, prepayment plans
and contract billing available. Please call the ICTC dispatcher for
information on payment plans.
Don't Be A "No Show"
Valuable time and resources are wasted if you call for a bus and you
are not there, or ready when the bus comes. If your plans change, please call us and cancel.
The ICTC tracks "No Shows" and may charge you a "No Show" fare on
the next trip.
Service Delays
Due to inclement weather, occasional delays do occur. If sever
weather of any kind threatens, listen to your local radio and
television station for any delays or cancellations.
Please Limit Baggage
Please limit your baggage to the amount you can carry. ICTC buses
are often full. Aisles and seats cannot be blocked by extra baggage.
Drivers are authorized to charge additional fares if your excess
baggage takes up seats.
Disability Verification
ICTC reduces the regular fare by 50% for persons with disabilities.
Since not all disabilities are obvious, the driver may ask for your
verification card. These cards are issued by agencies in our
community such as Social Security, Community Mental Health, and the
Department of Human Services. The card lets the driver know you are
paying the appropriate fare or are eligible for a reduced fare pass.
Transit Dependency
Are you, or someone you know dependent on others for your
transportation needs? ICTC is dedicated to helping residents of
Isabella County achieve and maintain their independence. Call us
today to find our how easy it is to use YOUR public
transportation provider.
Stop Wait and Ride Again
Requests to go to a location, get off the bus, have it wait and then
ride again to a second location do come up occasionally. ICTC will
attempt to provide this service when it does not interfere with the
service to others. There is a charge for rides to both locations, as
well as a charge for the wait. This type of service, when
possible, will cost three fares.
This does not apply to a parent dropping a child at school or
daycare and then going on to work or other appointment. Each rider
will pay the appropriate fare, in this instance one adult and one
youth, even though the parent may need to ride to the daycare with
the child. Children under five (5), who would normally ride free
accompanied by their parent, must pay the youth fare for this
service.
Isabella County Transportation Commission
Providing curb to curb shared ride bus service to the residents of
Isabella County since 1974.
The ICTC has a fleet of 49 buses of varying styles and functions.
From a six passenger van to a 45 passenger bus the ICTC has the
right sized vehicle to meet your needs.
Special Needs?
95% of the ICTC fleet are wheelchair life
equipped. Some are low floor vehicles, offering user friendly access
for the mobility impaired. If you have a special need, let us know.
Dial a Ride and Fixed Route call 772-9441
|
